Dynamics 365 Business Applications and Microsoft Power Platform
Dynamics 365 is a set of intelligent business applications that helps you run your entire business and deliver greater results through predictive, AI-driven insights. Work together to meet challenges effectively with Microsoft Power Platform—analyze data, build solutions, automate processes, and create virtual agents.
Overview

Meet today’s challenges by bringing your customers and business together with the next generation of CRM and ERP applications with Microsoft Dynamics 365 Business Applications.

 

The Power Platform comprised of four services – Power BI, PowerApps, Power Automate and Power Virtual Agents. While each of these services is best-of-breed individually, their combination as the Power Platform is a game-changer without equal for our customers.

Find out more about Microsoft Dynamics 365
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Dynamics 365 Customer Service

Help your clients earn customers for life with built-in intelligence that delivers faster, more personalised service and adds value to every interaction across all channels.

Dynamics 365 for Sales

Move clients beyond sales force automations (SFA) to better understand customer needs, engage more effectively, and win more deals.

Dynamics 365 for Field Service

Empower your clients to deliver seamless, end-to-end service experiences. Use built-in intelligence to resolve service issues before they ocuure, reduce operational costs, and deliver positive on-site experiences.

Dynamics 365 for Supply Chain Management

Transform your manufacturing and supply chain operations with Dynamics 365 Supply Chain Management. Use predictive insights and intelligence from AI and Internet of Things (IoT) across planning, production, stock, warehouse and transportation management to maximise operational efficiency, product quality, and profitability.

Dynamics 365 for Marketing

Transform the way clients find and nurture more sales-ready leads by moving beyond basic email marketing. Connect sales and marketing, automate processes, and make smarter decisions to maximise their marketing ROI.

Dynamics 365 for Finance

Automate and modernise your global financial operations with Dynamics 365 Finance. Monitor performance in real time, predict future outcomes, and make data-driven decisions to drive business growth.

Dynamics 365 for Human Resources

Create a workplace where people and business thrive with Dynamics 365 Human Resources, the HR solution that helps take better care of your teams.

Dynamics 365 for Commerce

Empower retail clients to create exceptional, insightful shopping experiences with unified digital, in-store, and back office operations that personalise customer engagment and increase employee productivity.

Microsoft Power Platform

Streamline your processes, make smarter decisions, and accelerate growth with Dynamics 365 Business Central—a comprehensive business management solution designed for small to medium-sized businesses.

Business Central
Streamline your processes, make smarter decisions, and accelerate growth with Dynamics 365 Business Central—a comprehensive business management solution designed for small to medium-sized businesses.
Introduction to the Power Platform

Now more than ever we are seeing how organisations are embracing the value of using data to drive business outcomes. They are adopting the cloud to store mass quantities of data and have become more efficient at harnessing data and signals coming from a multitude of sources such as web traffic, social media and business systems such as CRM/ ERP applications.

Adapt. Now more than ever.

Once they have implemented the infrastructure for harnessing data, how can they make that data work for them most efficiently? They need a layer atop that data that lets all workers, regardless of technical ability, leverage it in a straightforward way to drive business impact.

That’s what the Power Platform does. It is a system that enables users to do three key actions on data that help them drive business: Analyze, Act, and Automate. Resellers have the opportunity with Power BI, PowerApps, Power Automate, and Power Virtual Agents, all working together atop business data to help EVERYONE, from the CEO to the front-line workers, drive the business with data.

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