Dynamics 365 Business Central will help you grow beyond your current software solution.
Microsoft dynamics 365
Microsoft Business Applications and the partner opportunity
Deliver solutions with Dynamics 365 and Power Platform that help drive customer growth. Meet business needs with intelligent solutions. Your customers want to counter demand shocks and supply constraints. Technology needs to unify data, processes, and teams.
What is
Dynamics 365?
Dynamics 365 is a full suite of applications that provide you with features and functionality that sans from dealing with clients, right through to your business’ unique back-office functions. The applications in this suite are modular business applications that can be configured and customized to any organizations needs. With Dynamics 365 being a part of the larger Microsoft cloud stack, you can seamlessly integrate with other Microsoft solutions you may already been using, like Microsoft 365.
Business applications mainly comprise of two main categories being Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP). CRM is mostly utilized as a tool in which organisations manage all front facing / client facing activities and elements that interact with your clients. These include Customer Service, Sales, and Marketing.
ERP on the other hand is a tool that support organizations manage their back-office functions like, finances, inventory, and supply chain.
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Dynamics 365 Enterprise Resource Planning (ERP)
Business Management Solutions
Products that form the ERP Stack:
Dynamics 365 Finance
Build finance and business operation agility
- Adapt faster to avoid disruptions: Proactively prepare and adjust to help avoid disruptions.
- Work smarter by driving efficiencies: Drive efficiencies by working with Microsoft 365—fluidly.
- Drive better performance with automation: Improve performance by connecting data and automating tasks.
Reimagine your financial and business operating models to prepare, respond, and thrive in the face of disruption.
- Maximize financial visibility: Make timely decisions to drive growth and develop agility with real-time reporting, embedded analytics, and AI insights.
- Drive your project success: Deliver projects on time and on budget by bringing your teams together using a single application.
- Enable workforce transformation: Meet changing demands while balancing your need to reduce costs, foster talent, and deliver compelling benefits.
- Enhance financial decision making: Improve your business health. Drive agility and growth using finance tools for reporting, embedded analytics, and AI-driven insights.
- Automate business processes: Integrate finance software into core processes and automate tasks to boost productivity, support evolving business models, and maximize financial performance.
- Create impact and reduce costs: Minimize costs and optimize spending across global business operations with process automation, budget control, and financial intelligence, planning, and analysis.
- Decrease global risk: Simplify regulatory reporting, electronic invoicing, and global payments using the guided, rules-based chart of accounts and no-code configuration service.
D365 Finance is a full enterprise capability that supports the management of finances in an organization. It provides organizations with everything that may be needed for end-to-end finance processes including general ledger, accounts payable, accounts receivable, cost accounting and project accounting.
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Dynamics 365 Supply Chain Management
Deliver exceptional service: Move from reactive to proactive to predictive service using data insights and connected experiences.
Supply chain management provides you with the capabilities you need to manage inventory production and distribution planning and demand forecasting. Build a resilient, sustainable supply chain. Adapt quickly and operate sustainably with a predictive supply chain.
Mitigate supply chain issues
- Create an intelligent and resilient supply chain
Build an adaptable, resilient supply chain that automatically reacts to challenges using real-time visibility, agile planning, and advanced insights.
- Planning, forecasting, and inventory management
Predict demand using AI and make inventory decisions with priority-based supply planning in near-real time, eliminating stockouts and overstocking.
- Manufacturing and shop floor management
Expedite delivery times by optimizing inventory, automating warehousing operations, and increasing throughput.
- Warehouse management and fulfillment
Build an adaptable, resilient supply chain that automatically reacts to challenges using real-time visibility, agile planning, and advanced insights.
- Procurement and sourcing
Streamline procurement processes and improve cost management by using vendor collaboration portals and linking to vendor catalogs.
- Order management and pricing
Deliver on customer promises with accurate stock availability and centralize pricing management across multiple order channels.
- Asset management and maintenance
Perform proactive or predictive equipment maintenance to reduce downtime and improve equipment effectiveness
Modernize supply chain operations
Streamline warehouse operations
Improve service levels and ensure maximum on-time and in-full deliveries by reducing ramp-up time for new workers and minimizing travel time within the warehouse using:
- Partnerships with automated material-handling providers for picking.
- Customizable work instructions.
- An advanced mobile app available on Android, iOS, and Windows.
Build an intelligent factory
Improve shop-floor efficiency and unify data to create intelligent manufacturing processes by using:
- Sensor data intelligence for remote monitoring and insightful decision-making.
- Plug-and-play integration with external MES.
- AI-enhanced production planning and scheduling.
Maximize asset productivity
Optimize asset utilization and increase overall equipment effectiveness with:
- Predictive maintenance based on IoT telemetry.
- Interactive holographic instructions for work orders.
- Mobile app for on-the-go maintenance.
Dynamics 365 Commerce
Deliver unified, personalized, and seamless buying experiences for customers and partners
- Engage across traditional and emerging channels: Give your customers or partners the option to purchase when, how, and where they want—on any device—by delivering a frictionless and consistent engagement across online and offline channels.
- Build loyalty and exceed expectations: See a comprehensive view of your customers or partners on a unified commerce platform, respond to their needs across engagements, and foster lasting relationships.
- Get everything to build and run digital commerce: Grow your business with a unified digital commerce solution that scales to meet your needs across business and consumer sales.
- Enable AI-driven intelligent commerce: Infuse intelligence across your sales operations with AI capabilities that improve customer and partner experience, drive greater ROI, and optimize business practices.
- Modernize retail store and streamline operations: Create personalized and friction-free retail commerce experiences through user-friendly applications powered by robust back-office operations.
Deliver unified commerce at scale
Unify back-office, in-store, e-commerce, and call center experiences to personalize customer engagement, increase employee productivity, and optimize store operations.
Integrated and Unified:
- Native support for omnichannel purchasing
- Rapidly build and enhance commerce experiences
- Single view of customer across channels
Operational agility:
- Rapidly scale through headless commerce engine
- Modern commerce tools to empower your workforce
- Centralized management of commerce operations
Infused with intelligence:
- Relevant recommendations and purchasing templates for business users
- Increase conversion and discoverability with intelligent product search
- Rapid fulfilment via intelligent distributed order management
Enhance Commerce with intelligent add-ins
Intelligent recommendation:
- Enhance your customer shopping experience: Utilize AI-driven recommendations both online and in stores to deliver personalized customer engagements across channels.
Ratings and reviews:
- Capture product reviews and ratings from your customers: Grow, attach, and enhance your sales experience through AI-moderated ratings and reviews.
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Human Resources
Create a workplace where people and businesses thrive
- Transform employee experiences: Empower employees to get the information they need—on their own—through easy-to-use self-service HR tools and Microsoft Teams.
- Optimize HR programs: Simplify benefits, compensation, leave and absence, certifications, training, and compliance programs.
- Increase organizational agility: Take action and adapt to changes faster with a scalable HR solution that grows with you and can easily connect with existing and partner systems.
- Discover workforce insights: Drive better decisions by centralizing your workforce data and using embedded analytics to uncover valuable insights.
Data-driven, people-centric HR
Go beyond traditional personnel management to improve organizational agility, optimize HR programs, and transform employee experiences.
Highly flexible
- Extend to meet your needs
- Connect to partner solutions
- Do more with Microsoft Power Platform
Connected HR
- Empower people with self-service tools
- Submit time off via Microsoft Teams
- Interconnected HR and operations data
Actionable Insights:
- Gain built-in workforce intelligence
- Ensure compliance with regulations
- Enable HR with next-best-action guidance
Dynamics 365 Project Operations
Connect your project-centric business in one application
- Drive project success and profitability with Project Operations: Get the visibility, collaboration, and agility needed to drive success across your project-centric business—from prospects to payments to profits.
- Lead a profitable project-centric business: Empower your teams to win more contracts, optimize resource utilization, accelerate project delivery, and get business insights from sales to project financials.
- Deliver exceptional deal management experiences: Win more bids with better contract management and more accurate project quotes, forecasting, estimation, and scope.
- Drive success through enhanced project management: Flexibly manage projects with easy-to-use embedded Microsoft Project capabilities including Kanban boards and Gantt charts.
- Optimize resource utilization: Ensure that you have the right people on the right projects through resourcing insights, scheduling, governance, and skills matching.
- Simplify time tracking and expense management: Submit, approve, process, and reconcile time and expense entries on the go for faster reimbursement and client billing.
- Maximize profitability with streamlined project financials: Manage your project accounting more accurately and recognize revenue compliant with International Financial Reporting Standards.
- Improve business acumen to drive success: Rapidly adapt to market demands using actionable insights from a consolidated view of your project sales and financial data
Comprehensive Financials:
- Built-in dashboards for KPIs
- Configurable CPQ engine
- Invoicing, revenue recognition, and project accounting
Project Sucess:
- Intuitive, flexible project management
- Accurate project scheduling and tracking
- Cross-team productivity in Microsoft Teams
Optimise resources:
- Skillset matching to meet project demands
- Easy resource workload distribution
- Intelligent scheduling to anticipate needs
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