Microsoft Newsletter – Azure July 2024

Microsoft Azure News

Modernise your SQL Infrastructure

Are you ready to take your SQL infrastructure to the next level? First Distribution is here to support with a FREE Azure Assessment and scoping to get to the best customer solution.

As a valued partner, we’re excited to offer you an exclusive opportunity to save big while migrating or modernising your traditional SQL infrastructure to Microsoft Azure’s cutting-edge Platform as a Service (PaaS) solutions.

Why Azure PAAS?

Cost Efficiency:

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Scalability:

Easily scale your SQL databases up or down based on demand. Azure PaaS offers unmatched flexibility, ensuring your infrastructure can grow with your business.

Performance and Reliability:

Experience industry-leading performance and reliability with Azure's global network of data centers. Say hello to faster query processing and minimal downtime.

Advanced Security:

Rest easy knowing your data is protected by Azure's robust security measures. From encryption to threat detection, Azure PaaS keeps your SQL databases safe and secure.

Innovative Features:

Unlock a world of possibilities with Azure's innovative features and tools. From AI-powered analytics to automated backups, Azure PaaS empowers you to do more with your data.

Identity Management:

Use your Microsoft Entra ID to authenticate securely with MFA to access your databases.

Ready to Switch?

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May 2024 Azure RI price list has been updated to exclude retired reservation SKUs

We’re announcing that the price list has been republished with the retired reservation SKUs removed.

Date: May 27, 2024
Workspace: Pricing
Impacted audience: Cloud Solution Provider partners (indirect providers and direct bill) in all markets

This announcement is to inform partners that all legacy Azure reserved instance (RI) price lists published to date included retired reservation stock keeping unit (SKUs). To avoid confusion, we removed the reservation SKUs with no purchase option and republished the price list.

Advanced Support Process – FD Escalation on behalf of Reseller

Support will engage with the advanced support team (Advanced Support for Partners – SAM asfpsam@microsoft.com) only when there has been no new feedback for 12 – 24 hrs/ the Microsoft technician is off shift/ the technician is in a time zone which makes co-ordination difficult and we request another agent more in line with our time zone to assist.

To escalate cases to ASFP the FD support agent needs to provide the below:

Microsoft Ticket #
Product Line
Severity Level Requested
Issue Summary/Why this escalation is being requested (Examples: Go Live impact and date is MM/DD/YYYY; response time, etc…)
Primary Contact (email & telephone number)

NB. Only cases logged through First Distribution Advanced Support can be escalated.